on 26-10-2024 16h30
I have signed up to fibre 100 but can't find a button to claim the £50 reward within my account. Please help
on 26-10-2024 18h32
You can not claim any rewards until you are out of your 14 day cooling off period.
on 27-10-2024 10h22
Hi @ahmadbashir718newcas
Welcome to the community.
If you are beyond the 14 day cooling off period as @gg30340 mentioned, you would be able to make the claim.
If you aren't able to do this online, please get in touch with our Account and Billing guides who can chase this for you.
Michael
