Accessing MyBT

[FABKONE]

Hi all,

I have been trying unsuccessfully to access MyBT.

Could someone please assist with this issue?

Thanks and Regards

[FABKONE]

Hi all,

Could you please advise on accessing MyBT and adding the Xbox Ultimate pass ?

I am getting the similar issue :

Thank you

[Peter_W]

Good afternoon @FABKONE, thanks for reaching out to us here on the Community!

Have you tried clearing your browser cookies and made sure your device and browser are fully up to date like @DavidM has recommended above?

Peter

[FABKONE]

Thank you for your reply.

I have tried unsuccessfully.

Could someone please assist with this issue?

Regards

[gg30340]

Other than telling you to click on the MyBT button there is not much that forum members can do to assist with this.

You should call BT Billing 0330.1234.150 who should be able to help.

[FABKONE]

unfortunately, calling that number has not resolved the issue hence my using this forum....

[gg30340]

Can you expand on how it did not resolve the issue? 

EDIT: I have merged all your posts regarding this so as to avoid duplication.

[Christopher_G]

Thanks, @FABKONE 

We don't have access to your account here in the community. I recommend speaking with our customer care team again, so they can look into this further for you.

Chris