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darren66650
Beginner

on ‎25-06-2022 8h44

877 Views
Message 1 of 4

Activation Date

Hi i recently changed to Sky but changed my mind as it was not very good. Reinstated My BT package and was told they would need to put it down as a move of address. I have an activation date of 6th July, i am losing business and meetings because of this. I have all the equipment why does it take so long? 

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3 REPLIES 3
Keith_Beddoe
Distinguished Sage
Distinguished Sage

on ‎25-06-2022 8h48

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Message 2 of 4

Re: Activation Date

I am losing business

@darren66650  Are you a business user?

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darren66650
Beginner

on ‎25-06-2022 9h08

858 Views
Message 3 of 4

Re: Activation Date

No but i run a small business from home

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Keith_Beddoe
Distinguished Sage
Distinguished Sage

‎25-06-2022 9h19 - edited ‎25-06-2022 9h19

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Message 4 of 4

Re: Activation Date

No but i run a small business from home

That is not permitted on a BT Residential Account. You would not get any priority or compensation for lost business.

BT Business is a better option.

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