Adding an account

[Tintagel71]

I've tried seventies to add my account number to mybt it says wait upto 5mins to update and nothing I've even verified it twice with a  pin but still nothing I've followed everything and now I've had my 1st bill do I need to contact bt directly or can someone help?

[DavidM]

Hi @Tintagel71 and welcome to our community.

Sorry you're having problems adding your account. Customer services should be able to help with this. You can get them on 0800 800 150. If that doesn't work out check your inbox for contact details so you can get in touch.

Cheers

David