Amazon Voucher not received

[Manda1]

Hi, I have two Amazon Vouchers that have yet to be received, I have had the email saying that the criteria was met and the voucher would be received in 30 days. 
One  is from 5 months ago, and is my parents as the referee that have yet to receive, they referred me, I have had mine approx 2 months and had to chase, but they are still waiting. 
The other I referred a friend over 2 months ago and both of us had mail to say the voucher would be with us in 30 days, that was about 60 days ago. 
Come on BT don’t advertise a lucrative scheme and not keep you end of the deal. Looking through the threads looks like everyone has the same issues. 

[NeilO]

@Manda1 thanks for posting, I'm really sorry your refer a friend vouchers have not arrived. We can help you with this and I'll send you a private message so you can send over your details to the moderation team.

Thanks

Neil