Amazon vouchers

[Tinhead75]

I referred my partner to bt broadband using the Amazon voucher scheme. She signed up and has been using your broadband since 18/4/23. She received an email on the 19/4/23 saying your voucher will be with you soon. Her first bill has been paid and it’s been nearly 2 months and neither of us have received our vouchers yet.

Any help resolving this would be greatly appreciated.

[Tinhead75]

I referred my partner to bt broadband using the Amazon voucher scheme. She signed up and has been using your broadband since 18/4/23. She received an email on the 19/4/23 saying your voucher will be with you soon. Her first bill has been paid and it’s been nearly 2 months and neither of us have received our vouchers yet.

Any help resolving this would be greatly appreciated.

Thanks in advance for any help.

[NeilO · Accepted solution]

Hi, @Tinhead75 I'm really sorry the refer-a-friend vouchers haven't arrived. I'll send you a private message so you can get in touch with your details and we'll get that looked into.

Thanks

Neil