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Another reward card failure

Another FRUSTRATED BT broadband customer that's been unable to claim the reward card £120, signed up 21st November, online chats are no help please can you help?

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Re: Another reward card failure

@Steven77 welcome to the community and thanks for posting, I'm sorry to see you're experiencing problems claiming your reward card. 

I've sent you a private message so you can get in touch with the moderation team and we'll be happy to chase that up for you.

Neil

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