<p>From 31 October 2024, BT Cloud has <a href="https://www.bt.com/help/broadband/bt-cloud/getting-set-up/download-or-access-files/how-do-i-download-files--folders-and-devices-from-bt-cloud-">closed</a> and all data will soon be deleted.</p>
Instead of spending time on the phone speaking to agents about contracts, packages and pricing can a visit into a BT/EE prove to be an easier choice? Also, is the communication between the shop agents reliable and effective for a successful outcome?