Hi,
I cancelled with Vodafone within my cooling off period on the 27th March.
And wish to join BT.
The reason is when I asked them to upgrade my broadband where I pay £23 per month from 40Mbps to 80Mbps, they claim they can't offer the same price as listed on their website which was £26 per month, and said they can only do it for a ridiculous £42 per month. I said in that case, I have no choice but to exercise my right to cancel within my cooling off period and join BT.
Now I'm waiting for cancellation to complete. I tried to order last week with BT and they cancelled my order and asked me to instruct Vodafone to cancel with a stopped line and not a working line takeover. So I contacted Vodafone to do that.
It's been 3 weeks since I requested my cancellation and a week since that stopped line request. Could anyone help me progress a BT broadband order? My BT order(s) last week have all been auto cancelled and I could really do with a working broadband to work from home.
