BT ID

[Dee71]

I am trying to set up an account on line but there is no email address linked to this, so it will not let me create a BT ID as it has no email to verify this.  How do I get round this as there is no way of adding an email address until I create my BT ID!

[gg30340 · Accepted solution]

If you are a new customer to BT you will not have the option to create a BT email address even after you create a BTID. This option was done away with for new customers in October 2022. 

You will need to create an email address from an email provider such as gmail. 

What is a BT ID and how can I get one? | BT Help