BT REWARD

[patalford]

Made a phone call and talked to a human being.

She sent me an e-mail re reward and had a link Track Your reward.

Doesnt work and tried again using the infamousphone number that did not recognize when I pressed one.

I am close to losing my mind.

As an BT pensioner who useD to send actual letters to BT customers I cannot find an email address to complain to.

HELP

[imjolly]

@patalford 

Try using the message now and contact billing who should be able to help you

https://www.bt.com/help/contact-bt/account-and-billing/broadband

[patalford]

Absolute nonsense.

Have already talked to a guide who sent me an email to track my reward.

It doesnt work and I have been with BT since February.

This isnt customer service 

No reply e-mails should be banned