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Message 2 of 5

BT Reward Card - Unable to claim

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Hello,

I have received numerous links to redeem my reward card but when I follow the link it takes me to blank page with the bt header and footer

Please could i have help redeeming?

Thanks!

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4 REPLIES 4
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Message 1 of 5

Re: Reward card

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Hello,

I am also having a similar problem where I am unable to claim my reward card as it takes me to a page with the bt header and footer 

please could I have some help?

(sorry first time post so not sure best way to do it) 

thanks!

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Message 3 of 5

Re: BT Reward Card - Unable to claim

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Hi @EwanMacD Thanks for posting, I'm sorry you're getting a blank page when following the reward card claim links. I'll send you a private message so you can send over your details to the moderation team and we'll be happy to help.

Thanks

Neil

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Message 4 of 5

Re: BT Reward Card - Unable to claim

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Hi @NeilO 


I am also having this exact same issue as @EwanMacD only showing the BT header and footer when trying to access the reward card.

 

Thanks
Harrison

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Message 5 of 5

Re: Reward card

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Hi @EwanMacD ,

Thanks for sending over the details. I can see @JohnC2 has picked this up and sorted the issue.

@HarrisonDock I've messaged you yesterday confirming yours is also sorted.

Cheers

David

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