BT Reward Card

[webbp19]

I had my Braodband installed on 3rd May. I am supposed to get a reward card. I have not received it.

When you call your phone lines the length of time to wait is always in excess of 30 mins and in some cases 1 hour.

Is there another way to reach the right people to correct this. 

Paul

[Keith_Beddoe]

This is just a customer to customer help forum, everyone here, including myself, are just customers.

The only BT Employees are the forum moderators, who may offer to help.

Try calling 0330 1234 150

You can message BT using the "message us" links on the help pages. That is usually effective.

https://www.bt.com/help/contact-bt