BT Reward Card

[Kofi_T98]

Hello, 

I have received an email and text message saying I will receive information on how to access details for my Reward Card on Saturday. 

How long does this usually take to come through? 

Thanks, 

[Alex_H]

Hello @Kofi_T98,

Welcome to the BT Community

Just to clarify do you mean you received the e-mail and text on Saturday to let you know you will recieve the information on your reward card soon, or did the e-mail and text you recieve say you would recieve the information on Saturday but you have not? 

Once you have claimed the card, your reward card should be sent after 30 days of your broadband going live.

Alex

[Kofi_T98]

Hello Alex,

I received X2 text messages on Saturday. 

The text messages:

Hello, BT here.

Thanks for claiming your GBP 150 BT Digital Reward. We'll send you details on how to access your card in an email soon.

Hello, BT here.

We'll send you details on how to access your GBP 150 BT Digital Reward in an email shortly.

Thanks.

Thanks, 

Kofi