cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
376 Views
Message 1 of 3

BT Rewards

Go to solution

Good Afternoon,


Hope who ever sees this is well!

I signed up to BT Fiber broadband a couple of weeks ago and the broadband is now in and working great no issues with speed etc. 

However as part of the signing on package I was supposed to get a £110 pound reward card I've had reminder emails and txt messages about claiming this however when I log onto the MyBT rewards page nothing shows. Now I have had a BT account in the past and can see under this account I have no rewards available etc. But when I switch the drop down to my new account (which has the reward) nothing loads it does not show me anything nothing around past rewards or available rewards etc.

 

Thanks
Harrison

0 Ratings
Reply
2 REPLIES 2
360 Views
Message 2 of 3

Re: BT Rewards

Go to solution

Hi @HarrisonDock, welcome to the forum and thanks for posting.

I suspect the 2nd account on the BTID is causing the error here. I've sent you a Private Message so you can get in contact with the Mod team, and we'll be happy to help you get it claimed.

Cheers

John

0 Ratings
Reply
350 Views
Message 3 of 3

Re: BT Rewards

Go to solution

Hi @HarrisonDock, thanks for getting in touch. I can see that David picked this up and has claimed the reward card for you.

Cheers

John

0 Ratings
Reply