Hi There
I recently contacted bt to ask to cancel my broadband and bt/tnt sports as the broadband has been terrible
they talked me in to staying with the promise of faster download speeds and guaranteed no drop outs.
I have been on the phone and they had an engineer visit today who basically reset the router and told me to buy a tp link power adaptor,
whilst confirming to him what package I was on I noted that I had been charged £567-00 for bt as an early cancellation fee
this was never mentioned whilst I was re negotiating what now really does seems like a shocking deal.
any help or advice would be greatly appreciated.
