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Message 1 of 2

Re: Cancel BT monthly sport pass

Hi David, I am having the same issue. It says I haven’t had an active subscription for 2 months yet I have been billed for July and August with no way of cancelling! I spoke to someone on live chat (July 10th) and they said I would be refunded by July 19th and it had been cancelled for August; yet payment has just come out again for August and still no refund for July.

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Message 2 of 2

Re: Cancel BT monthly sport pass

Hi @COZZY,

Thank you for posting and welcome to the Community. I'm sorry if your BT Sport hasn't been cancelled correctly. If you send me your details, I'll be able to get this sorted.

I have sent you a private message with instructions on how to contact the team.  You can access your messages via the envelope icon at the top right of the screen, or click on this link, Private messages

Thanks,

Paddy

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