BT advertising false benefits to existing customer

[mispeltyuoth]

I know that's not the deal being offered but more importantly it's also NOT my current package so however you want to state it I AM NOT SAVING £12 PER MONTH so the advertising is false, which is what my thread title says.

[VeteranISPUser · Accepted solution]

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@mispeltyuothwrote:

Here

If I'm currently paying £51.99 then to save £12 they'd have to reduce it to £39.99, not increase it to £52.99.

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Hi @mispeltyuoth   You need to read that again, up to £12. Minus £1 is technically below £12 so up to £12.

[mispeltyuoth]

And I bet that's exactly how you would read it in the same circumstances.