BT broadband switch to EE - a positive experience

[jaybeetoo]

I know a lot of people have experienced problems switching from BT to EE so I wanted to add my positive experience of switching.

Yesterday afternoon, I contacted EE on the web site chat to move from BT broadband to EE.  Within 30 minutes, I’d been seamlessly switched over.  Today I got my first bill from EE and my last bill from BT.  Even TNT Sports seamlessly switched over.  EE are not sending me a new router which seems eminently sensible - I hate seeing unnecessary waste.

So, all in all, a very positive, seamless and speedy switch.

[Keith_Beddoe]

Make sure you register on their forum, if you have not already.

https://community.ee.co.uk/

EE are a separate company within the BT Group.