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Message 1 of 2

BT email after cancellation of broadband

I cancelled my  broadband account and the last full payment was April

I signed up to keep my email account (7.50) as soon as it showed available in mybt.

Email is working fine but when trying to manage it (from mybt) I get an error message saying I'm not the registered billing account holder and can get no further.

If I try and track the order it comes back saying there was an error loading my profile.

Can anyone help.

Thanks.

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Message 2 of 2

Re: BT email after cancellation of broadband

try phoning  Premium email call 0808 100 6778,



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