Forum Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
beeteebroadband12345
Beginner

on ‎28-03-2022 16h23

522 Views
Message 1 of 2

BT equipment returns - already returned the equipment and still keep getting text reminders!

I've received several text messages from BT about returning my broadband router equipment. I have already returned in via Royal Mail almost 3 weeks ago and can provide the tracking reference number to you if required.

Please update your systems so that I do not unnecessarily incur a £50 fine.

0 Ratings
Reply
1 REPLY 1
PaddyB
Moderator-Retired

on ‎28-03-2022 16h59

496 Views
Message 2 of 2

Re: BT equipment returns - already returned the equipment and still keep getting text reminders!

Hi @beeteebroadband12345,

Thank you for posting. If you send me your details I'll be able to make sure the equipment has been marked as returned.

I have sent you a private message with instructions on how to contact the team.  You can access your messages via the envelope icon at the top right of the screen, or click on this link, Private messages

Thanks,

Paddy

0 Ratings
Reply