<p>From 31 October 2024, BT Cloud has <a href="https://www.bt.com/help/broadband/bt-cloud/getting-set-up/download-or-access-files/how-do-i-download-files--folders-and-devices-from-bt-cloud-">closed</a> and all data will soon be deleted.</p>
Does BT offer any support packages for the elderly? My 94 year old mother in law has a broadband connection with BT but only uses it to talk on Alexa for a short chat every night with her daughter, and needs to find a way of reducing the cost
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