Bill is being sent to old email address

[MKD1]

Why does my bill keep going to my old email address? I login with my new email and it's the only one showing on my account and yet the bill still keeps going to the old email address.

Any ideas on how I can get it sorted?

[JohnC2]

Hi @MKD1, sorry your bill notifications are getting sent to an old email address. 

Get in touch with our billing team on this link Broadband | BT Help  and choose the option to 'Message now' and they'll be able to update this for you.

Cheers

John