Cait2303
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Bill
Hi, I'm unable to view my most recent bill. All I'm able to see is the error message which I've attached to this post. I urgently need to be able to download the document as a form of ID. Ive had this error message since early hours this morning. Is there any other way I can download it at all?
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3 REPLIES 3

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Re: Bill
Try logging onto to your MyBT using a web browser rather than using the BT app.
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Carlusha
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Re: Bill
@Cait2303 Your billing date is today, so I would give it a few more hours. Better still, tomorrow!
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garybs29
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Re: Bill
It will become available later today or tomorrow at the latest. This happens on the day it's produced
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