cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
859 Views
Message 1 of 4

Bill

Hi, I'm unable to view my most recent bill. All I'm able to see is the error message which I've attached to this post. I urgently need to be able to download the document as a form of ID. Ive had this error message since early hours this morning. Is there any other way I can download it at all?

Screenshot_20220820-102350.png

Tags (1)
0 Ratings
Reply
3 REPLIES 3
847 Views
Message 2 of 4

Re: Bill

Try logging onto to your MyBT using a web browser rather than using the BT app.

0 Ratings
Reply
844 Views
Message 3 of 4

Re: Bill

@Cait2303  Your billing date is today, so I would give it a few more hours. Better still, tomorrow!

0 Ratings
Reply
838 Views
Message 4 of 4

Re: Bill

It will become available later today or tomorrow at the latest. This happens on the day it's produced

0 Ratings
Reply