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Message 1 of 4

Bill

Hi, I'm unable to view my most recent bill. All I'm able to see is the error message which I've attached to this post. I urgently need to be able to download the document as a form of ID. Ive had this error message since early hours this morning. Is there any other way I can download it at all?

Screenshot_20220820-102350.png

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Message 2 of 4

Re: Bill

Try logging onto to your MyBT using a web browser rather than using the BT app.

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Message 3 of 4

Re: Bill

@Cait2303  Your billing date is today, so I would give it a few more hours. Better still, tomorrow!

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Message 4 of 4

Re: Bill

It will become available later today or tomorrow at the latest. This happens on the day it's produced

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