Billing

[Mdring]

Hi does anyone have any advice been in hospital and bills was overdue couldn’t log in or contact I’ve since made payment but my sim says emergency only in all honesty I didn’t even notice whilst in hospital as not been great so im not sure how long it was off for is there any way I can get it back on to accept calls etc I paid the full amount it shows as £0 now just not sure if I can use again 

[imjolly · Accepted solution]

you need to phone CS 03301234150 or you can try billing using message now and see if they can help you

https://www.bt.com/help/contact-bt/account-and-billing/broadband