cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
1,208 Views
Message 11 of 18

Re: Broadband still not activated HELP!

Go to solution

@Keith_Beddoe thank you Keith, much appreciated.

0 Ratings
Reply
1,199 Views
Message 12 of 18

Re: Broadband still not activated HELP!

Go to solution

Hi @RhOda, welcome to the forum and thanks for posting.

I'm sorry that you're still waiting for your broadband to be connected. I've sent you a Private Message so you can get in touch with the Mod team and we'll be happy to help you get connected.

Cheers

John

1,187 Views
Message 13 of 18

Re: Broadband still not activated HELP!

Go to solution
message sent @JohnC2
0 Ratings
Reply
1,153 Views
Message 14 of 18

Re: Broadband still not activated HELP!

Go to solution

Update! RESULT! my router switched to BLUE around 10am today.

Thank you @JohnC2 for your regular updates and dogged determination to find an answer.

I’m unsure as to whether I am due compensation or not since my landline switch on the arranged date of 11th October. I have spent around £50 on data to keep up with essential university work (barely had 3G in this area until end of last year so my phone contract only had 2g data per month)

Right now I’m just happy to be up and running! 

0 Ratings
Reply
1,109 Views
Message 15 of 18

Re: Broadband still not activated HELP!

Go to solution

Hi @RhOda, thanks for the update and great to hear you got back online on the 4th. 

Compensation should be applied automatically to your account. I'll check on this and update you tomorrow.

Cheers

John

1,071 Views
Message 16 of 18

Re: Broadband still not activated HELP!

Go to solution

Quick post to close down this thread.

Thank you everyone who helped and passed my issue over to JohnC2 who dedicated himself to getting me up and running far, far quicker than I expected (mid Dec was my guess! but it was on by 1st week Nov.

I wish OR would upgrade our exchange even to late 20th century standards (seriously) 

Thanks all, happy festive season.

0 Ratings
Reply
1,044 Views
Message 17 of 18

Re: Broadband still not activated HELP!

Go to solution

Hi @RhOda 

Happy that you've, at last, got broadband.

Have you received your compensation?

0 Ratings
Reply
1,027 Views
Message 18 of 18

Re: Broadband still not activated HELP!

Go to solution

@MisstickMeg

I have been sufficiently credited to leave me bill free for several months of social tariff which even though a reduced rate is a wonderful relief.

0 Ratings
Reply