Broadband upgrade offer

[AJS2010]

Hi all,

Interested in taking advantage of an offer to upgrade my Fibre bb from my current 150mb deal at 29.99 to the 500mb at 33.99 per month. However I can see that the price would go up from March this year to 37.99? Would this increase also apply to those who just upgraded? If so, rather wait for end of March and see if there is a similar offer that won't go up till March next year. Is this the only way of doing it?

[Kimberlin]

@AJS2010 

I’m more than happy to be chastised if I’m wrong, but I think you will find that if you upgraded now, then yes, you would suffer that utterly pointless inflation linked price increase at the end of March. Thats why I’m waiting until April when I’m hoping that the offer for 900mb broadband will undoubtedly be the same price as it’s currently being offered to me presently pre price increase. Pointless only getting two months at the great offer price, but it’s your choice.

[AJS2010]

 I am not sure how long this offer has been on, I only got it on my inbox today, so it is weird that I would get just the one month at 33.99. That being the case I will do the same as you, wait for similar offers in April...

[Kimberlin]

@AJS2010 

You have to appreciate that the annual inflation linked price increases across all ISP’s are a mere deflection from what new customers are paying. This is why you end up with customers paying insane amounts of money monthly for the same product that someone else is getting much cheaper.

It seems that only the lazy or insanely wealthy customers don’t care if they’re paying well over the odds, but, with respect to them, if they’re cash rich enough not to care, that’s their choice. It’s probably because of them that new customers keep getting the best deals, so I shouldn’t criticise them really. In contract deals for existing customers can be very much worthwhile taking, as long as you’re prepared to renegotiate or switch at the end of the contract period.

[gg30340]

 @AJS2010 

There are no longer "Inflation linked" price rises. 

They were banned by Ofcom about a year ago.

Mid term price rises are permitted if they are part of the T&Cs. 

ISP's must now state what and when their increases will take place along with the actual amount that the price increase will be. This must be given at the time of purchase and existing customers must be given notice of the increase.

Ofcom bans mid-contract price rises linked to inflation

Broadband price rises in 2026 explained - can you cancel your contract? - Uswitch

If a person is moving to a new ISP or changing/upgrading their contract they should check to see if they will be due to pay the annual rise if it is happening in a couple of months. Not all ISPs implement it if the new contract is within a month or so.

[AJS2010]

I get that. My point is that I got an upgrade offer today via email for a 33.99 pounds per month if I sign up on a new 24 month contract and the small print states that prices will go up to 37.99 from March. Meaning I would pay 33.99 just in February and would have a price rise a month later. From customer perspective I think this may be misleading, that was the point i was trying to make. I am more than happy to sit down and wait till April for similar offer

[pddco]

Why pay more for something you probably don’t need? Isn’t 150Mbps fast enough? Enough for  at least 3 UHD simultaneous UHD streams with room to spare ( assuming guaranteed 100Mbps). Yes, a higher upstream speed may be tempting.. don’t know what you’d get.. Each to their own of course, but personally I’d think carefully about forking out more just to get a fix on fast.com. 

[Kimberlin]

@pddco 

The problem is, I’m being offered 900mb at £2 a month cheaper than my current 500mbps, so of course if that’s still the case start of April, I may as well pay for the 900mbps at the cheaper price irrespective of whether I need the additional speed or not.

[pddco]

@Kimberlin Err.. sorry I thought the OP was on 150 going to 500 for about £3.00 more.  Where did you jump in? 

[Kimberlin]

@pddco 

I merely mentioned it because I responded earlier in the thread because I’m in a similar position to the OP. I apologise profusely for engaging further and infuriating you 😂