Broardband ONLY NO phone

[birchp]

I'm updating trying to order Fibre 1 Broadband NO phone currently £29.99 per month. Unable to action online?

[birchp]

Good Morning,

I have BT Broadband & Land line, can I cancel the landline and keep Broadband and the same email address.

[Keith_Beddoe · Accepted solution]

@birchp 

You would have to start a new broadband only contract. The saving is only about £3-5 plus any call packages that you have.

https://www.bt.com/broadband/broadband-without-landline

If you try to cancel the phone service you have, then that would cease your broadand.

[iniltous]

Are you attempting to become ( new ) BT customer , or you are an existing BT customer and are trying to remove the existing BT phone service at renewal 

[Keith_Beddoe]

If you have an existing contract, then the only way to do it, is by ringing up. Are you still in a contract, and how long has it got to run?

[Keith_Beddoe]

@iniltous 

See https://community.bt.com/t5/Bills-Packages/Cancel-elements-of-contract/m-p/2378737#M168063

[Keith_Beddoe]

@birchp 

What broadband package to you have at the moment, as you may not be able to downgrade to the same price as a new customer.

[birchp]

Fibre 2 £46.95 

[birchp]

Current account I need to tighten purse strings - No land line just broadband NO extras

[Keith_Beddoe]

All you can do is to call BT to see if they can offer a cheaper deal. They are often reluctant to allow the downgrading of a broadband package, but you may save a few pounds.