Bt rewards

[Kimbo2]

Hi, can anyone help me please I switched over to bt and at the time of switching there was a reward for going with bt but when I look on bt rewards it says I don't have a reward to claim 

[NeilO]

Hi @Kimbo2 welcome to the community and thanks for posting, I'm sorry you're having problems claiming the reward card.  I'll send you a private message in a moment so you can get in touch with the moderation team and we'll be happy to chase that up for you.

Thanks

Neil

[JohnC2]

Hi @Kimbo2, thanks for getting in touch. I sent you a Private Message seeking more information on your order. Please would you check this and reply back to me.

Cheers

[JohnC2 · Accepted solution]

Hi @Kimbo2, thanks for getting back to me and for taking my call earlier. Glad I've been able to resolve this for you.

Cheers

John