cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
1,317 Views
Message 1 of 7

Can i get rid off landline but keep BT TV?

I currently have a landline, Broadband and BT TV. I don't use the landline for calls and want to know if i can get rid of the landline but still have Broadband and BT TV? 

0 Ratings
Reply
6 REPLIES 6
1,313 Views
Message 2 of 7

Re: Can i get rid off landline but keep BT TV?

0 Ratings
Reply
1,292 Views
Message 3 of 7

Re: Can i get rid of landline but keep BT TV?

Just had a online chat with an "advisor" who has stated that i need to keep my landline @ £12.02 because i need a calling plan. Tried to explain that i do not make landline calls. Asked to have a UK based agent call me but she said she couldn't arrange that! 😞 

0 Ratings
Reply
1,284 Views
Message 4 of 7

Re: Can i get rid of landline but keep BT TV?

You will probably need to wait until your current contract ends, then when you renew it, you can opt for the broadband only option which is a bit cheaper, as the phone element (not line rental) is removed. You still need to pay line rental.

0 Ratings
Reply
1,222 Views
Message 5 of 7

Re: Can i get rid of landline but keep BT TV?

Ned2
I thought all BT call centre agents are based in the UK?
0 Ratings
Reply
1,217 Views
Message 6 of 7

Re: Can i get rid of landline but keep BT TV?

They are

0 Ratings
Reply
1,205 Views
Message 7 of 7

Re: Can i get rid of landline but keep BT TV?

If you look on the BT website , there are telephony/broadband and lone broadband packages, the packages that come with telephony are £5 more that the equivalent standalone broadband package , but that £5 saving is sometimes only a £2 saving , and is incorrectly portrayed as the cost of PAYG calls package, ( if you have telephony you must also have a calls package , PAYG being the cheapest )

A new customer could select a broadband only package , existing customers that have telephony and broadband may have to cease the existing dual service and take the broadband only service (  potentially saving £2-£5 ) but may have to check they are not in contract otherwise ETC may apply.

0 Ratings
Reply