Can't access bills

[MimChads]

When I log in to My Bt, it tells me it can't find any account details even though in the section for my details it shows the account number there.  How do I set it up to link to my account so that I can see my bills?

[NeilO · Accepted solution]

Hi, @MimChads Welcome to the community and thanks for posting, I'm sorry you're experiencing problems accessing your bills in MyBT.

I'll send you a private message so you can get in touch with the moderation team and we'll be happy to help.

Thanks

Neil

[NeilO]

@MimChads  I was happy to help you get the issue with your MyBT fixed. 

Neil