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Can't claim bt reward card

I've been trying to claim my reward card but only shows the menu header when I try to do it. I have seen other people have had the same issue but unsure as to how the issue was resolved. Any help to claim would be greatly appreciated 

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Re: Can't claim bt reward card

Hi @Matthewallison

Welcome to the BT Community and thank you for your post!

I am sorry for the problems you're having claiming for the reward card.  Give one of our guides a shout in the helpdesk on 0330 1234 150 and they'll help you claim for the reward card.  Feel free to post back and let me know how you get on chatting with them 🙂

Thanks,

Robbie

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