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Nad93
Beginner
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Message 1 of 4

Can't claim my BT Reward Card?

Hi I cannot seem to claim my reward card? I've been set up and live since the end of June. Can anyone help? 

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3 REPLIES 3
JohnC2
Moderator
Moderator
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Message 2 of 4

Re: Can't claim my BT Reward Card?

Hi @Nad93, welcome to the forum and thanks for posting.

Sorry that you're having trouble claiming your reward card. Have you set up your BTID for the account?

Cheers

John

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Nad93
Beginner
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Message 3 of 4

Re: Can't claim my BT Reward Card?

Yes I have but when I sign it it's an an old account number, when I try to click the new account number I still cannot claim the reward card?
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DavidM
Moderator
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Message 4 of 4

Re: Can't claim my BT Reward Card?

Thanks for getting back @Nad93 .

I can help with this. I'll drop you over a private message now so you can get in touch.

Cheers

David

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