Hi,
Every time I try and log in the past week I get a error message to verify my email, which I did months ago and again when it keeps coming up. I click the link in the email to verify, get another error message advising wait 10 mins, which I do, then re click and verify.
It then advises I can now log in, when I try I get the same message and asking me to do the same over again. I need to log in to pay the bill if anyone has a solution please?
Hi @mtfarrell1988, sorry you're having trouble accessing your online account. Get in touch with us by using the 'Message now' option on this page: Broadband | BT Help
In the meantime if you need to pay your bill you can make a payment on this link: BT : Make a one off payment | BT
Cheers
John
