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Message 1 of 2

Can’t redeem my BT Virtual card

I’m trying to redeem my BT virtual card, after logging into my account and clicking on the little button next to my account a new page is loaded with nothing, been trying for days now and no luck, can anyone help. 

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Message 2 of 2

Re: Can’t redeem my BT Virtual card

Good morning @Tafmagoo1 and welcome to the BT Community!

Sorry for the problems you're having claiming for your reward card.  I have sent you a private message with instructions on how you can send us over your details and we'll look into this for you. See: Private messages

Thanks,

Robbie

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