Can't unlink XGPU

[doublexrossed]

Hello I recently bought a XGPU giftcard and it's seems it's linked to BT/EE Broadband can you help me cancel it?

[NeilO]

Hi @doublexrossed welcome to the BT community and thanks for posting, did you purchase the Game Pass from BT?

Thanks

Neil

[doublexrossed]

No I did not, I bought it on Kinguin

[NeilO]

Hi @doublexrossed I'm sorry this is not something we can help you with as you're not a BT customer. You'll need to contact Microsoft for assistance.

Thanks

Neil

[doublexrossed]

your ghetto customer violated your TOS and you are ok with that? Is this official?

[NeilO]

@doublexrossed Of course not, BT can't see who the code was issued to as that information is not shared with us by Microsoft. As I said you will need to contact Microsoft for help.

Thanks

Neil