Cancelling TNT Sports can't find anyway to do it on the BT site?

[Chrisoos]

I want to cancel my TNT Sport sub but it just directs me to Discovery Plus site that tells me I need to cancel at BT. Can anyone help please?

Thanks

Chris

[-Richie-]

If you have the rolling 30 day Monthly Sports Pass, you can cancel it by switching off the renewal at www.bt.com/mybt and you can reactivate it again if you need to.

Any other TNT Sports subscription you'll need to call up and give your 30 days notice.
The number is 0800 783 1401

[Chrisoos]

I have been round and round that site and have no option to do it?

[-Richie-]

The instructions are on the FAQs part at https://www.bt.com/sport/monthly-pass

Can I cancel my discovery+ Premium (incl. TNT Sports)?

Yes, you can cancel your account at any time, no strings attached.

Simply log into MyBT, find discovery+ Premium (incl. TNT Sports) and choose ‘Cancel subscription’.

When you cancel, you can carry on watching content until your existing months billing period expires.

You need to cancel your subscription the day before it’s due to renew at the latest. You can check when your subscription is due to renew in MyBT.

[Chrisoos]

I have the 30 day rolling but there is no option to cancel

[PaddyB]

Hi @Chrisoos,

Thank you for posting. I'm sorry you're unable to cancel the TNT Sports Package online. If you send me your details, I'll be able to give you a hand getting this done.

I have sent you a private message with instructions on how to contact the team.  You can access your messages via the envelope icon at the top right of the screen, or click on this link, Private messages

Thanks,

Paddy

[Chrisoos]

All Done

[sjonchapman]

Why not post publicly what the procedure is?

I have the same problem.

I can only assume that it's not possible to cancel on the web site?

[moonraker9]

I have the same problem. How can I cancel my Discovery subscription?  There seems to be no way of doing it on MyBT.

[Chrisoos]

You have to contact them via chat or telephone