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Message 1 of 5

Cancelling tv everywhere and extra box

Hi, 

I have had the tv everywhere and extra box package since changing to BT a couple of years ago but have never been able to get an areal to work in the room we wanted it for.  How do I cancel the subscription please?

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4 REPLIES 4
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Message 2 of 5

Re: Cancelling tv everywhere and extra box

There is now a WiFi box you can order to replace it that doesn't need an aerial.

https://community.bt.com/t5/YouView-from-BT/Go-multi-room-by-adding-a-BT-TV-Box-Mini/td-p/2246289/ju...

If you still want to cancel you'll have to call as there are no cancellation options online.

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Message 3 of 5

Re: Cancelling tv everywhere and extra box

Oh that sounds perfect, would it just be a straight swap for the same price per month?
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Message 4 of 5

Re: Cancelling tv everywhere and extra box

I believe it's £10pm.

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Message 5 of 5

Re: Cancelling tv everywhere and extra box

How do I arrange to swap, do I have to telephone?

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