12 Months Games Pass Ultimate Expired

[Teevs]

Hi everyone, I'm looking for some help regarding my 12 months Games Pass Ultimate that came with my Fibre 900.

Iv been enjoying using the Games Pass for the last 7 months but went to use it a few weeks ago only to find that it had expired. On MyBT it says that it expires on 15/01/23, which would be the full 12 months, however when I log into my Microsoft account it says that the pass expired on 15/08/22, therefore iv only had it for 7 months.

Thanks in advance for any help or advice anyone can give me. 

[NeilO]

Hi, @Teevs I'm sorry to see you're having problems with your Xbox Game pass. I'll send you a private message so you can get in touch with the moderation team and we'll be happy to help.

Thanks

Neil