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Message 1 of 2

12 Months Games Pass Ultimate Expired

Hi everyone, I'm looking for some help regarding my 12 months Games Pass Ultimate that came with my Fibre 900.

Iv been enjoying using the Games Pass for the last 7 months but went to use it a few weeks ago only to find that it had expired. On MyBT it says that it expires on 15/01/23, which would be the full 12 months, however when I log into my Microsoft account it says that the pass expired on 15/08/22, therefore iv only had it for 7 months.

Thanks in advance for any help or advice anyone can give me. 

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Message 2 of 2

Re: 12 Months Games Pass Ultimate Expired

Hi, @Teevs I'm sorry to see you're having problems with your Xbox Game pass. I'll send you a private message so you can get in touch with the moderation team and we'll be happy to help.

Thanks

Neil

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