Cannot activate my BT ID

[Wayne5]

I was trying to activate my BT ID through the link that BT sent me earlier. However after I tried typing my BT ID password for a couple times, it still didn’t work due to technical issue. Therefore, I was unable to login and activate until now. How can it be resolved ?

 

[gg30340]

Blank out your email username. This is a public forum and you may end up with more spam and phishing emails than you can handle.

[Wayne5]

Thanks for reminding

[Alex_H · Accepted solution]

Hi @Wayne5,

Welcome to the BT Community

Does it say your account has not been activated when you try and login? Do you get the option to request a new activation email when you try and login? 

If not please try following the link to reset your password when logging in and see if you are then able to get logged in after resetting your password. 

Alex