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Message 1 of 2

Cannot cancel BT sports

Can someone please help. I have been trying to cancel my monthly BT S ports subscription but cannot find an option to de-select or cancel both the package and the add on. 
i am getting very frustrated and paying for something I don’t want due to my being unable to cancel it. 
any ideas? 

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Re: Cannot cancel BT sports

Hi @elleboag, welcome to the community and thanks for your posts.

I can see you mentioned on your other post about a better deal for your broadband. Is the Sport charge included on your bill or do you pay for a Monthly Pass via credit/Debit card separate from your bill? discovery+ Premium (incl. TNT Sports) | Contract Free TNT Sports | BT

The monthly pass is the only one you can cancel on your MyBT but if it's part of your bill you'll need to call to cancel the Sport.

Cheers

John

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