Cannot claim £50 BT digital reward card

[GavinT]

Hi

Just recently had my broadband installed, I've had reminder emails to claim this but every time I try to claim I get a blank screen. I'm not sure how I can get this any help would be much appreciated.

[DavidM]

Hi @GavinT and welcome to our community.

Thanks for posting. I'm sure I can help with the reward card. Please check your inbox for my message and drop me a reply with the details.

Cheers

David

[JohnC2]

Hi @GavinT, did you get this resolved?

Cheers

John

[GavinT]

No cannot even get logged into my account keep on getting the same message  "Sorry we can't get your account details at the moment"

[JohnC2]

Hi @GavinT, thanks for posting back.

I've sent you a Private Message so you can get in touch with the Mod team and we'll be able to resolve this for you. 

Cheers

John 

[DanielS · Accepted solution]

Hi @GavinT,

Thanks for taking the time to message @JohnC2. He's off this weekend.

It's great to see that you were able to solve this when you called in and spoke with one of our colleagues.

Take care and I hope you enjoy the weekend.

Thanks
DanielS