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Message 1 of 3

Complaint about useless BT

After 6 weeks,,4 hours on the phone and 3 failed engineer visits still no Bt line in place for my 97 year old mother- BT are utterly useless and the only option is to phone again- will be reporting to OFCOm soon

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Message 2 of 3

Re: Complaint about useless BT

@Frustrated25 

I have asked a moderator to provide assistance, they will post an invite on this thread.
They are the only BT employees on this forum, and are based in the UK.

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Message 3 of 3

Re: Complaint about useless BT

Good morning @Frustrated25.

Welcome to the BT Community forums.

I've sent you over a private message so we can grab a few more details and look into making sure we get this resolved.

Peter

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