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Message 1 of 2

Completed order remains open

I ordered Digital Voice Adaptor which has been delivered but the order remains open in my account.

This means I cannot now process my order to upgrade my broadband to full fibre.

How do I get the open order closed?

Charles

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Message 2 of 2

Re: Completed order remains open

Hi @Charles8,

Thank you for posting. I'm sorry that the order is still showing open. If you send me your details, I'll be able to get that closed.

I have sent you a private message with instructions on how to contact the team.  You can access your messages via the envelope icon at the top right of the screen, or click on this link, Private messages

Thanks,

Paddy

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