Content Partner / Game Pass Issue

[Daniel27]

Hi!

I cant see the content partner section on my account to claim my GPU 12 month code - can someone help please? 

Accessing on a desktop PC.

Cheers,
Dan

[imjolly]

Has broadband been activated?  Have you paid your first bill?  Have you previously been with BT and have another account?

[Daniel27]

Hi,

yes to broadband. first bill paid. Yes, I have a previous a count from years ago (I can select it from the dropdown on the site).

[imjolly]

From other posts that it what is causing your problem. Mods need to help with other account and have asked for help. They will post here

[PaddyB · Accepted solution]

Hi @Daniel27,

Thank you for posting. I'm sorry you haven't been able to claim your Game Pass. If you send me your details, I'll be able to help you get this sorted.

I have sent you a private message with instructions on how to contact the team.  You can access your messages via the envelope icon at the top right of the screen, or click on this link, Private messages

Thanks,

Paddy