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Message 1 of 4

Cooling off period

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ive just agreed a new contract , is there a cooling off period . 

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Message 2 of 4

Re: Cooling off period

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14 days

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Message 3 of 4

Re: Cooling off period

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"Once you place your order you can cancel anytime up to 14 days after your service starts, or when you receive your equipment (whichever is later)."

https://www.bt.com/help/account-and-billing/can-i-cancel-the-bt-package-that-i-ve-ordered-#:~:text=O....

Remember though if you cancel the contract it'll be up to you to ensure that your previous service is not withdrawn!


I only learn by making mistakes and owning up to them - boy do I learn a lot!
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Message 4 of 4

Re: Cooling off period

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14 days unless you have certain BT Sport subscriptions like BT Sport on Sky, they have no cooling off period.