Forum Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
agferrier
Beginner

on ‎12-10-2024 9h48

111 Views
Message 1 of 2

Credit Refund

Hi - I stopped using BT Broadband two bill cycles ago and still have a credit balance outstanding on my account.  The fact that I deleted the direct debit at my bank may be the reason it hasn't been returned.  How can I get the balance returned to my account?

 

Many thanks

 

Tags (2)
0 Ratings
Reply
1 REPLY 1
imjolly
Distinguished Sage
Distinguished Sage

on ‎12-10-2024 10h29

93 Views
Message 2 of 2

Re: Credit Refund

try contacting billing  https://www.bt.com/help/contact-bt/account-and-billing/broadband



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
Reply