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sjjc187
Beginner

‎08-09-2024 9h51 - edited ‎08-09-2024 9h53

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Message 1 of 2

Deleting old accounts

Hi I’ve logged in to My BT and seem to have 2 old BT accounts showing within my profile.

is it possible to have them deleted?

Any help will be appreciated. Thanks

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imjolly
Distinguished Sage
Distinguished Sage

on ‎08-09-2024 10h05

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Message 2 of 2

Re: Deleting old accounts

try contacting the billing team using 'message us' and they should be able to help you

https://www.bt.com/help/contact-bt/account-and-billing/broadband



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