Rancliffe37
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This facilty has been unavailable for at least two weeks, so I can't check my phone calls and bills. It's unusual for anything to be down for this length of time.
Solved! Go to Solution.
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Re: "My BT" facility
try to log in using web browser instead of app
https://www.bt.com/about-my-bt
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Rancliffe37
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Re: "My BT" facility
I still get the same message:
Sorry, we can’t get your account details at the moment
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Rancliffe37
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I have tried a different laptop and I can access my account so the problem is with my other laptop.
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